Outlining: Tannen's "You Just Don't Understand"

1. Different Words, Different Worlds
1. Intimacy and Independence
2. Asymmetries
3. The Mixed Metamessages of Help
4. Framing
5. The Model Face of Chilvary
6. The Protective Frame
7. Different Means to the Same End
8. Who's Deceptive?
9. Mixed Judgments and Misjudgments
10. In Pursuit of Freedom
11. Male-Female Conversation is Cross-Cultural Communication
12. It Begins At the Beginning
13. The Key is Understanding
2. Asymmetries: Women and Men Talking at Cross-purposes
1. "They're My Troubles---Not Yours"
2. "I'll Fix It For You"
3. Parallel Tracks
4. Matching Troubles
5. A Different Symmetry
6. "Don't Ask"
7. "I'll Fix It If It Kills Me"
8. "I'll Help You If It Kills You"
9. "Trust Me"
10. "Be Nice"
11. Overlapping Motivations
12. The View From A Different Mountain
3. "Put Down That Paper and Talk to Me": Rapport-talk and Report-talk
1. Rapport-talk and Report-talk
2. Private Speaking: The Wordy Woman and the Mute Man
3. Best Friends
4. "Talk to Me!"
5. What To Do With Doubts
6. Making Adjustments
7. The Comfort of Home
8. Public Speaking: The Talkative Man and the Silent Woman
9. STOPPED